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Do you provide design services or do I submit my own artwork?
The majority of the work we do involves customer-provided artwork. We can make the necessary adjustments to most designs to make them printable and t-shirt friendly.We can add or set up basic text to go along with your design. You can view our artwork requirements here. We can match most ink colors from the Pantone Solid Coated color chart for an additional $15. We also offer a wide variety of stock ink colors that you can choose from at no additional cost.
How long does it take?
Standard
turnaround time is 7-10 business days (Monday through Friday, excluding
major holidays). Turnaround time begins once we have received payment,
and all artwork and order details have been approved by the customer.
Larger, more complex orders will often take a bit longer, and we will
let you know that if you are placing an order that falls into this
category. We do take on rush orders at an additional cost when we are
able to fit them into our schedule.
What time are you open?
Our hours vary depending on our workload every week. There is usually someone in the shop between 9-ish and 5-ish on weekdays.
Where are you located?
We're
located in Mid-City LA, but since we have a small staff, we're unable
to take walk-ins. The best starting point for any order is to send us an email
with your artwork and order details so we can provide you with some
pricing info. Once we confirm that we can print your design, and you
confirm that you are in agreement with our pricing, we'd be happy to set
up an appointment to chat in person.
Do I get the shirts from you or do I provide them?
Whatever
works best for you. We carry t-shirts from most major brands including
American Apparel, Next Level, Hanes, Gildan, Tultex, and
AAA at a reasonable price. Here's a link to some of our favorite garments to print on. We're also happy to print on any new,
unwashed cotton or cotton-poly blend t-shirts that you provide. If you
do supply your own apparel, we ask that you bring it sorted by size and
color, and separated by design if you are running multiple jobs.
What forms of payment do you accept?
We accept most forms of payment, however we charge an additional 3% to process credit card and PayPal payments.
What's a screen fee?
A
screen fee is what we charge to create the film and screen that we use
in the printing process. We only charge you once, so if you need
reprints of the same design at a later time, it's covered. We keep your
films on file. We do not sell the actual screens.
What else do you do besides print t-shirts?
Not
much. We try to make t-shirts our main focus so that you end up with
really great t-shirts. We do print on some other types of apparel like
sweatshirts, polos, and tote bags. We can also provide you with
top-quality embroidery and sticker printing through other small
companies that we work closely with. Please email us for more details.
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